Known Issues and Progress Updates
We're always working to resolve issues that are reported to us. If your problem is listed below, we're aware of the issue and are working to resolve it as quickly as possible. We will provide suggested workarounds and updates regularly, as we are committed to updating the status of these issues as often as possible.
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This page was last updated at 230 pm ET on April 28th.
|Issue||Description||Resolution Status||Temporary Solution|
Essay and Other Long Response Fields
|When pasting text from another source, if the original text contains bullets, the bullets may be converted to the letter o.||
|High School and College Search Windows||Zooming into enlarge the display may displace the "X" in the upper right hand corner, which will prevent users from closing the window.||Reported||
To close the window, use the Escape key.
|Pasting from Google Docs||
Text pasted from a Google doc into an essay or long response field will not retain formatting.
|Unknown Parent Check Mark||
In cases where an applicant first selects Mother or Father for Parent Type and then changes the response to Unknown, the Parent section will not be marked as complete.
If the applicant answers one of the questions that drives a conditional required question (e.g., occupation which requires employment status or education level which requires further education information), then the conditional questions are still required even when the parent is changed to unknown. The suggested workaround is to remove the answers, eliminating the conditionally required questions, and the green check appears.
|Incorrect Fee Waiver Form Status||When an applicant changes the Common App Fee Waiver response to "no" after submitting at least one application with a Fee Waiver, the counselor dashboard will display Not Applicable for the Fee Waiver form.||Reported|
- Topic #: 33011-931
- Date Created: 07/31/2013
- Last Modified Since: 07/29/2015
- Viewed: 60